Controller software

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Controller software

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Controller software
Controller software
2020-08-16 00:22:22 - last edited 2020-08-16 00:24:32
Model: EAP225  
Hardware Version: V3
Firmware Version: EAP225(US)_V3_2.20.1 Build 20200630

I have a Win7/32bit/Enterprise/fully patched laptop and have installed v 4.1.5 of the Omada Controller Software. It installs correctly (or seems to), but when I run the executable, nothing happens. Please can someone tell me if this software has installed and run proplerly on his or his Win7/32bit system? I have installed and uninstalled several times.

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#1
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5 Reply
Re:Controller software
2020-08-17 23:00:49

@gkarasik 

 

The .exe may be getting blocked from the Windows firewall or any security software suite. 

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#2
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Re:Controller software
2020-08-17 23:10:23

@gkarasik 

Firewall is disabled.

 

Just to be clear, it's the GUI that won't start.

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#3
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Re:Controller software
2020-08-18 20:06:10

@gkarasik 

 

When you double click on the short cut on the desktop what does your window show?

 

You should get something like:

 

 

If that shows it started, then your browser should automatically open to: https://localhost:8043/login

 

If your controller shows it starts, and the browser is not opening, enter that address manually in your browser.

 

 

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#4
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Re:Controller software
2020-08-18 20:09:08

@gkarasik 

I get nothing at all.

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#5
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Re:Controller software
2020-08-18 20:47:26

@gkarasik 

 

The service may not be starting.

 

We have a FAQ that shows how to make the controller run as a Windows service here: https://www.tp-link.com/us/support/faq/2915/

 

I would also suggest contacting our SMB support as well here to see if they may have any other information for you: https://livechat.tp-link.com/us/smb-wifi/

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#6
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