Clip unavailable

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Clip unavailable
Clip unavailable
2020-08-24 18:05:44

Brand new kc300 system, two cameras all get "Clip unavailable something went wrong when uploading from kasa camera"

 

The wifi signal is strong

Reset hub and camera does not help

 

 

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#1
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Re:Clip unavailable
2020-08-24 18:59:25

@RyanFor 

 

Hi Ryan,  Since there will be a requirement for personal infromation regarding your Kasa Care account we would recomend contacting the Kasa Care team and Kasa.Support@tp-link.com.  They will collect the needed infromation to investigate further. 

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#2
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