Tether app no device found after firmware update on archer2300

Tether app no device found after firmware update on archer2300
Tether app no device found after firmware update on archer2300
2020-08-25 21:22:10 - last edited 2020-09-25 22:01:13
Hardware Version: V2
Firmware Version: 1.1.0 Build 20200714 rel.30791(4555)

I have just update the firmware of my archer C2300 router and now the tether app is not showing the clients connected to the router anymore.

The webpage shows the clients no problem.

 

There is also a strange error message when I start the app, "connection timed out".

But I am able to navigate all the pages no problem.

 

The app was working fine before the firmware update.

 

Any idea on how I can resolve the problem?

 

Thanks

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1 Accepted Solution
Re:Tether app no device found after firmware update on archer2300-Solution
2020-09-25 15:56:46 - last edited 2020-09-25 22:01:13

Hi Everyone.

 

 

So the engineers looked into this and what they said is the phenomena is related to an incompatibility between the old configuration file and the newest firmware.  What will resolve the issue is a hard reset of the router and a manual reconfiguration.  You can use the same SSIDs and Passwords but you should not use a config file to restore the settings.  If this does not resolve the concern for any of you let me know.

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11 Reply
Re:Tether app no device found after firmware update on archer2300
2020-08-29 07:20:46

@Carl8828 

Same problem for me, Did you found solution?

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Re:Tether app no device found after firmware update on archer2300
2020-09-01 05:29:35

@Arthurh 

No I haven't.

Hopefully someone from tp-link will assist with the problem

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Re:Tether app no device found after firmware update on archer2300
2020-09-02 18:05:07 - last edited 2020-09-02 18:06:12

@Carl8828 

 

I have the same problem after update :-(

 

However I can see the devices via a browser on my PC

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Re:Tether app no device found after firmware update on archer2300
2020-09-02 18:09:50

@Carl8828 

 

Yes browser is fine for me too

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Re:Tether app no device found after firmware update on archer2300
2020-09-09 08:21:37

@Carl8828 Same here...no response from TP-Link!

 

Even if it is not affecting the router's performance, I was kinda expecting a quick fix from the TP-Link team.

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Re:Tether app no device found after firmware update on archer2300
2020-09-21 10:49:52

@Carl8828 

Hi, I have same problem :(

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Re:Tether app no device found after firmware update on archer2300
2020-09-24 16:09:32

@Carl8828 

 

We will look into this with our engineering team.  Once we have something we will let everyone know. 

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Re:Tether app no device found after firmware update on archer2300-Solution
2020-09-25 15:56:46 - last edited 2020-09-25 22:01:13

Hi Everyone.

 

 

So the engineers looked into this and what they said is the phenomena is related to an incompatibility between the old configuration file and the newest firmware.  What will resolve the issue is a hard reset of the router and a manual reconfiguration.  You can use the same SSIDs and Passwords but you should not use a config file to restore the settings.  If this does not resolve the concern for any of you let me know.

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#9
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Re:Tether app no device found after firmware update on archer2300
2020-09-25 20:54:22

@Carl 

 

Thank you Carl, It Worked for Me. Problem solved. 

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Re:Tether app no device found after firmware update on archer2300
2020-09-25 22:01:01

@Carl 

 

Thanks it worked

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