Mac Address filter applies in Guest Network in Archer C60 wifi router

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Mac Address filter applies in Guest Network in Archer C60 wifi router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Mac Address filter applies in Guest Network in Archer C60 wifi router
Mac Address filter applies in Guest Network in Archer C60 wifi router
2020-09-07 14:00:20
Model: Archer C60  
Hardware Version: V1
Firmware Version: 1.0.2 Build 20160811 rel.55127

My router has mac filtering turned on and the other day i tried using guest network, but none of my guest could join guest network. What is the point of guest network when i can't use it? The whole point of buying a TP-Link router has gone in vain for me. Highly disappointed. Requesting assistance to fix this issue please.

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Re:Mac Address filter applies in Guest Network in Archer C60 wifi router
2020-09-08 21:48:54

@7subh7 

 

Please reach out to your local support team here: link

 

They should be able to assist you to see if that is the case of the access control applying to the guest network.

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Re:Mac Address filter applies in Guest Network in Archer C60 wifi router
2020-09-09 09:51:57

@Tony Right from morning until now, it shows there is no agent available. I mean what kind of after sales customer support is this?

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Re:Mac Address filter applies in Guest Network in Archer C60 wifi router
2020-09-09 22:36:39

@7subh7 

 

Here is the TP-Link support page in India that is your region: https://www.tp-link.com/in/support/contact-technical-support/#Hotline-Support

 

That has the phone and email you can also reach them at.

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