Ring video doorbell 2 won’t connect to wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ring video doorbell 2 won’t connect to wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ring video doorbell 2 won’t connect to wifi
Ring video doorbell 2 won’t connect to wifi
2020-09-16 23:15:15
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.6

All other devices in house are connecting but Ring video doorbell 2 won’t connect to wifi, tried to connect to 2.4 GHz, no luck

  2      
  2      
#1
Options
4 Reply
Re:Ring video doorbell 2 won’t connect to wifi
2020-09-17 15:01:15

@whoisrico 

 

Make sure your networks are not named the same could be confusing the ring doorbell.

 

You should have something like

 

2.4G: mywifi

5G: mywifi-5G

 

Change the channel for the 2.4G network to 1 or 6, then try to connect to the 2.4G again.

  1  
  1  
#2
Options
Re:Ring video doorbell 2 won’t connect to wifi
2021-08-29 02:45:58

Just to add my solution... I had a problem setting up my Ring doorbell to my TP Link. I narrowed it down to the Ring doorbell not supporting the mesh system. I ended up getting aNetGear wifi extender and hardwiring it to my TP Link Router. From there I simply set a password on the wifi extender by typing the IP Address into a web browser and then setting up my Ring doorbell using using the network created by the wifi extender. Hope the helps someone. 

  0  
  0  
#3
Options
Re:Ring video doorbell 2 won’t connect to wifi
2021-12-11 10:43:27
I am having problems connecting my TP-Link Extender (AC1200) to my Ring Video Doorbell 4. I can get it to connect to my phone hotspot, but when I try to get it to use the extender, it won't work despite many tries and relocating it. The Ring device sees four bars of wifi signal, but refuses to connect. I hope it doesn't come down to trying to run an Ethernet cable to the device...
  2  
  2  
#4
Options
Re:Ring video doorbell 2 won’t connect to wifi
2022-05-08 12:49:56
did you ever fix this?
  6  
  6  
#5
Options