AX11000 reboots randomly every 2 days or so

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

AX11000 reboots randomly every 2 days or so

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX11000 reboots randomly every 2 days or so
AX11000 reboots randomly every 2 days or so
2020-09-17 06:55:54
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.1.1 Build 20200716 rel.84595(5553)

The router reboots randomly roughly every 2 days which is very annoying. Automatic reboot is not checked in settings. When will you fix this?

  0      
  0      
#1
Options
5 Reply
Re:AX11000 reboots randomly every 2 days or so
2020-09-17 16:24:13

@backslashV 

 

Disconnect any LAN Ethernet cable to the router to see if a wired connection may be causing it.

 

Try plugging the router into a different outlet.


I would also reach out to support to see if the power supply may be causing it.

  0  
  0  
#2
Options
Re:AX11000 reboots randomly every 2 days or so
2020-09-17 17:26:01

@Tony 

I don't see how that is related but no ethernet cables are connected. If you search a bit, you'll see other people have the same issue with other tp-link routers.

  0  
  0  
#3
Options
Re:AX11000 reboots randomly every 2 days or so
2020-09-18 03:49:45

@backslashV I am wondering if the problem started only after you updated the firmware to this latest build , or was it the case before?

  0  
  0  
#4
Options
Re:AX11000 reboots randomly every 2 days or so
2020-09-18 03:51:19

@Mystiky 

No, it was there even before the firmware update. 

  0  
  0  
#5
Options
Re:AX11000 reboots randomly every 2 days or so
2020-09-18 22:28:40

@Mystiky 

Actually, I'm not sure right now. I'm facing a whole lot of other issues with this version described here:

 

https://community.tp-link.com/us/home/forum/topic/227862?page=1

  0  
  0  
#6
Options