Deco already set up, but factory reset phone.

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Deco already set up, but factory reset phone.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco already set up, but factory reset phone.
Deco already set up, but factory reset phone.
2020-09-20 20:37:24
Model: Deco X20  
Hardware Version:
Firmware Version:

Hey guys,

I have a Deco X20 system that is already set up and functioning.  Earlier today I factory reset the phone that I set up the Deco system with to fix an unrelated problem.  I reinstalled the app, but when I log in, it only wants to set it up from the beginning but everything is working already so I don't know how to just get to the current set up so I can manage stuff if I need too.  Any help?  Thanks.

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Re:Deco already set up, but factory reset phone.
2020-09-21 21:29:59

@syrket 

 

You would not need to be on the same Wi-Fi in order to manage the device. Have you tried disabling your Wi-Fi, and then logging in to see if the Deco network comes up?

 

If not, the Deco could possibly be set up with a different TP-Link ID account. If not, you may need to reset the Deco and set it up again with the account you are currently logged in as.

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