Deco not working with M1 nighthawk

Deco not working with M1 nighthawk
Deco not working with M1 nighthawk
2020-10-03 13:08:12
Model: Deco M5
Hardware Version:
Firmware Version:

I have a deco m5 that I am trying to connect to my netgear nighthawk m1 hotspot. When I go through setup, the deco says it cannot detect an internet connection. I have switched ethernet cables, power cycles, and I k ow the hotspot is working because I can connect to it fine. I need the mesh to work so my whole house can use the internet 

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Re:Deco not working with M1 nighthawk
2020-10-05 16:00:16

@Gradypf 

 

When you mentioned you can connect to the nighthawk fine, did you remove the Deco, and connect the Ethernet cable to a computer with the Wi-Fi disconnected?

 

If so, swap the Deco node with another Deco, and try to set it up again.

 

Another thing to look at is to see if the Deco gets an IP address from the nighthawk, if it does, then put the IP of the Deco in a DMZ. The nighthawk may be blocking the Deco from reaching out to the cloud servers.

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