This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.My Iphone and Mac Book are constantly dropping internet connection. I've tried to factory reset but of no avail.
Please can you help me. Thanks
When the internet drop, what is the status of the LED lights on the Deco units?
Are you still able to log into your Deco app, if so, tap on the globe icon and see the status of the Deco nodes.
Is the main Deco node changing to red or is it green?
@JB81 they are all set to green when the issue happens.
Is the issue happening on all your other devices or just the iPhone and Mac?
You could also try disabling Fast Roaming in the advanced settings, and beamforming as well.
3 Deco M5
Firmware: 1.5.3 Build 20210203 Rel 68223
Version 2.7.4 APP
My iphones (all 4) 2 iphone Pro max 11s and 1 iphone 8 plus and 1 iphone 12 ALL drop internet randomly while the internet is working fine on Firesticks, and dell laptops.
Deco M5 are all green.
on my iphone 8 plus I sometimes can't connect to Deco app either, then I can randomly.
I'm ready to toss these and go to something else.
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