Deco m5 is really hot and slow

Deco m5 is really hot and slow
Deco m5 is really hot and slow
2020-11-04 10:17:54
Model: Deco M5
Hardware Version:
Firmware Version: 1.4.9 build20200924 rel 60170

Recently the network speed suddenly drop to 5-10 Mbps, but test on deco client it shows 50Mbps, and plug laptop directly to cable before deco, it is 50Mbps as well. When I touch main deco it is really hot, but it is at a good location, there are gap underneath, and nothing covers it.

Is this the new firmware issue? I upgraded it recently.

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4 Reply
Re:Deco m5 is really hot and slow
2020-11-06 23:51:53

@Johnluan 

 

If you power it off for a bit so it cools, then power it back up does the speed return?

 

If heat seems to be the variable, I would reach out to support, another thing is to swap the main Deco to see if the same issue happens.

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Re:Deco m5 is really hot and slow
2020-11-07 00:02:40

@Tony 

Thank you, after downgrading firmware to 200725, problem solved, pretty sure it is the firmware issue

So please do not upgrade your firmware unless you have issues

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Re:Deco m5 is really hot and slow
2021-08-22 21:44:04

@Johnluan 

Hi...how do I downgrading firmware to 200725?

Best regards

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Re:Deco m5 is really hot and slow
2021-08-22 23:52:25

@Oli77  I downloaded the older version from their website, I don't have the link at the moment, I am sure you can find it on google.

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