Work Laptop Vpn issues

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Work Laptop Vpn issues

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Work Laptop Vpn issues
Work Laptop Vpn issues
2020-11-07 17:40:31
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 1.0.9

Anyone able to assist with helping me configure settings to allow my work laptop with a sonicwall VPN to connect up to the router?

 

When VPN on work laptop is off I can connect fine, but I cannot even turn on the sonicwall Mobile Connect VPN when connect to this router. I can connect with VPN fine on my plusnet router.

 

VPN on work laptop tries to connect but message appears "Operation Timeout."

 

Do I need to configure port settings on the router to allow connection?

 

Any help would be really appreciated.

 

Cheers,

Jamie

 

 

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Re:Work Laptop Vpn issues
2020-11-09 18:45:05

@Jama91 

 

The router by default has VPN passthrough, what I would try is to log into the router, go to Advanced > NAT Forwarding > ALG. Uncheck all the options, save, then check them all again and save one last time. 

 

If that fails, do a factory reset on the router by holding the reset for 15 seconds.

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