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Ac4000/A20 Rebooting and flashing power light

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Ac4000/A20 Rebooting and flashing power light

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ac4000/A20 Rebooting and flashing power light
Ac4000/A20 Rebooting and flashing power light
2020-11-07 20:34:05 - last edited 2020-11-07 20:36:25
Model: Archer A20  
Hardware Version: V2
Firmware Version: Don't know because it wont turn on.

Came home today and the router (which had been working fine) is flashing just the power LED.  It had done this one before and I did a hard reset and it cleared.  After attempting that this time, I just appears to boot loop - all lights will flash for a second and then we go back to just power light blinking.  Repeat every 20 seconds or so. 

 

 

It appears to put out a SSID, but nothing wired is getting anything through   Nothing can ping 192.168.0.1, etc.

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#1
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Re:Ac4000/A20 Rebooting and flashing power light
2020-11-08 15:31:42

@anthropogentric 

 

Suggest you contact Support directly. This isn't the place to do that. You might have a h/w problem it seems.

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#2
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Re:Ac4000/A20 Rebooting and flashing power light
2020-11-08 16:11:46

@anthropogentric 

 

Got an e-mail that you couldn't do that? Not showing here?

 

In the US?

 

Use this for Chat support, https://livechat.tp-link.com/us/routers/

 

This is the email link, https://www.tp-link.com/us/support/contact-technical-support/#E-mail-Support

 

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#4
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Re:Ac4000/A20 Rebooting and flashing power light
2020-11-08 17:19:02 - last edited 2020-11-08 17:19:36

@IrvSp 

 

No, I got it figured out.  It was saying "submitted failed" in Chrome, but it was still submitting the support email.  It also worked correctly in Edge, and tha CAPATCHA was different (Chrome didn't pull up pictures, and I assume that's was failing, probably something that didn't like my pi-hole blacklist).

 

Thanks for the help, I appreciate it.

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#5
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