AX1500 losing connection everyday at the same hour

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AX1500 losing connection everyday at the same hour

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX1500 losing connection everyday at the same hour
AX1500 losing connection everyday at the same hour
2020-11-09 20:28:10
Model: Archer AX1500  
Hardware Version:
Firmware Version:

My AX1500 loses connection every day at 12.30, it's been about a couple of days.

The LEDs stay green, so it's not an internet problem. Only way to have connection back is rebooting.

Anyone else have this problem? Could it be a DHCP lease problem? 

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Re:AX1500 losing connection everyday at the same hour
2020-11-10 17:16:57

@halseyst 

 

Connect your computer directly to the modem for at least a day to see if it still drops, if not swap the Ethernet cable, and update the firmware on the router.

 

You could also do a constant ping during the drop time to see if IP still works, if so then the DNS servers may be the cause.

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Re:AX1500 losing connection everyday at the same hour
2020-11-17 18:37:42

@Tony I've tried being plugged into the modem and it still happens, firmware is at the latest version.

 

It's not a problem with the ISP because if I plug directly to the wall (my apartment manages the internet), it works, so it must be something at the router level

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