Deco M5 node not working

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Deco M5 node not working

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Nfirez

2020-11-28 08:51:11 - last edited 2020-11-28 08:54:06

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Deco M5 node not working

2020-11-28 08:51:11 - last edited 2020-11-28 08:54:06

Model: Deco M5

Hardware Version: V1

Firmware Version: 1.5.1 Build 20201022 Rel. 66804

I have a 3 node Deco M5 setup. One node stopped working with no led light showing. Tried swapping with a working power supply, still not working. Then tried resetting by button, still not working.apart from opening and voiding the warrantee, not sure what else to do.

1 Reply

Tony

2020-12-01 23:50:03

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Registered: 2018-11-06

Re:Deco M5 node not working

2020-12-01 23:50:03

@Nfirez

I think you may have tried all you can at this point. I would reach out to support. Even though the issue is apparent some troubleshooting would be required before the replacement process can begin.

Deco M5 node not working

Deco M5 node not working

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