Trend micro security database dated December, 31 2017 won’t update.

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Trend micro security database dated December, 31 2017 won’t update.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Trend micro security database dated December, 31 2017 won’t update.
Trend micro security database dated December, 31 2017 won’t update.
2020-11-29 20:49:47
Model: Deco M5  
Hardware Version:
Firmware Version:

Trend micro security database won't update from December, 31 2017 version.

I have two networks, two geographic locations. 
location/network 1 has October 23, 202 database version 

added location/network 2 - which has the old database and won't update. 

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#1
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3 Reply
Re:Trend micro security database dated December, 31 2017 won’t update.
2020-12-02 22:23:29

@GerC 

 

Check the firmware of the problem Deco. See if it matches with the original Deco network. 

 

If possible try rebooting the Deco to see if it will update on start up.

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#3
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Re:Trend micro security database dated December, 31 2017 won’t update.
2020-12-14 14:44:45

It updated yesterday evening. I didn't do anything other than hitting the "Tap to refresh" again.

Anyway, the antivirus database at both locations is up to date as of yesterday.

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#4
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Re:Trend micro security database dated December, 31 2017 won’t update.
2021-03-07 22:56:07
Thx for the info
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#5
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