I have searched the forums and there is one with a similar issue, however still remains un resolved and no reply from TP Link moderator.
I have setup 3 x child profiles and added there devices.
However 1 child who has a nintendo switch and this keeps dropping of the list, I suspect when powering off at night. I add it again and then next time I look gone again.
I have deleted and rebuilt the profile, same issue
I have created a second profile for just this device, same issue.
Does the deco not use the Mac address? Its a really annoying issue and it looks like Im not the only one whi has it.
You can see offline devices in the offline list so why doesn't it remember its owner/profile?
Any help appreciated, as the auto chat thing had me going around in circles.
Have the kids found a way parental controls and now more tech savvy than myself, the day has arrived!