Verizon FIOS Dropping Connection with Archer AX3000

Verizon FIOS Dropping Connection with Archer AX3000
Verizon FIOS Dropping Connection with Archer AX3000
2020-12-26 15:30:59
Hardware Version:
Firmware Version:

The Verizon FIOS connection with my AX3000 intermittently drops for no apparent reason, usually one or twice a week.

 

It disconnected on Thursday and again this morning. I called Verizon on Thursday and their tech rebooted the terminal unit.  That has been done in the past by Verizon but the issue continues.

 

A previous Verizon tech said it could be a connection issue at the router end with the signal not returning to the terminal unit (that's above my tech knowledge)

 

Would appreciate any help in resolving this issue.

 

Thanks

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Re:Verizon FIOS Dropping Connection with Archer AX3000
2021-01-18 13:54:48

@Upstate_Steve Did you ever figure out how to resolve this?

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