Parental Controls not allowing me to add devices. Add/Delete Buttons are completely disabled

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Parental Controls not allowing me to add devices. Add/Delete Buttons are completely disabled

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Parental Controls not allowing me to add devices. Add/Delete Buttons are completely disabled
Parental Controls not allowing me to add devices. Add/Delete Buttons are completely disabled
2021-01-05 15:25:52

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Re:Parental Controls not allowing me to add devices. Add/Delete Buttons are completely disabled
2021-01-05 21:44:10

@cjohnson8719 

 

Looks like your missing more options on the bottom as well:

 

 

It looks like you have the cable modem/router, TC-W7960? If so, try using a different browser and also a different device/computer to see if the issue could be the device being used. You could also try factory resetting the modem/router by holding the reset pinhole for 10 seconds.

 

Firmware is controlled by the ISP where you are not able to upload yourself like a typical router. What you can do if  you still are experiencing issues is to have the ISP push the firmware again to the modem/router.

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