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Deco X60 No Possible Way to Achieve Advertised Link Speed

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Deco X60 No Possible Way to Achieve Advertised Link Speed

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X60 No Possible Way to Achieve Advertised Link Speed
Deco X60 No Possible Way to Achieve Advertised Link Speed
2021-01-07 23:59:47 - last edited 2021-01-12 04:55:45
Model: Deco X60  
Hardware Version: V2
Firmware Version: Latest

So i have to ask. Any reason why I am not able to get advertised speeds? My understanding the Hertz range on this device is 80Htz? 

Trying to get advertised speeds of 2402 Mbps on 5G, but I am only getting half for link speed. Something tells me it has something to do with this device being restricted to 80 Htz AND I have no way to change this setting. 

 

Another device (router) in EXACT environment gets 2402 Mbps.  

 

  • Incredible Wi-Fi 6 Speed & Coverage: Cover up to 5,800 sq. ft. in high-performance 3 Gbps (3000 Mbps) speeds, perfect for 4K/8K streaming, intense online gaming, and more throughout your whole home.†"
  • †Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.

 

 

Whats the deal here TPLink?

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#1
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8 Reply
Re:Wireless speeds
2021-01-08 22:09:26

@MKFlyers2K 

 

I recommend reaching out to our support team so they may work with you, and if needed can escalate your case to senior engineers to avoid any misinterpretation.

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#2
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Re:Wireless speeds
2021-01-08 22:16:50

@Tony already did this. Don't think you want me to post the conversation here.... 

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#3
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Re:Wireless speeds
2021-01-09 02:06:37

@Tony  I need help to understand how I can get advertised speeds on this device. Please help.

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#4
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Re:Wireless speeds
2021-01-12 04:54:17

@Tony We have a problem. Device only supports 80Htz with NO OPTION for me to change to 160Htz. Making the device IMPOSSIBLE to achieve 2402 advertised link speed. How many times do I have to be duped by TP Link in one year?

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#5
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Re:Deco X60 No Possible Way to Achieve Advertised Link Speed
2021-01-12 15:22:48

@MKFlyers2K 

 

No one is being duped, the issue is understanding why you are getting the link speed.

 

The AX50 has 160 MHz support so that means when connecting to the router using 2x2 MIMO you get 2400 Mbps.

 

When you connect to the Deco X60, again you connect using 2x2 MIMO, and that gives 1200 Mbps. However, if you were to connect using 4x4 MIMO then you get your 2400 Mbps.

 

Please reference the chart below (credit to Aruba Networks):

 

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#6
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Re:Deco X60 No Possible Way to Achieve Advertised Link Speed
2021-01-12 17:31:14

@Tony 

Thanks for the reply.

 

Heres the issue.

I have the Intel AX201 wireless card. Supports 160Htz on 2x2. When connected to the Archer AX50 i get the 2402 link speed. 

https://www.intel.com/content/www/us/en/products/wireless/wi-fi-6-series/wi-fi-6-ax201.html

 

When connected to the Deco X60, Deco is only sending out 80Htz with NO option to force 160Htz. In fact tech support told me that the device can only do 80Htz. 

 

Do you see my frustration here?

 

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#10
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Re:Deco X60 No Possible Way to Achieve Advertised Link Speed
2021-01-14 16:09:10

@MKFlyers2K 

 

I followed up with support and they did mention the Deco X90/X5700 does have 160 MHz support. So when you connect your wireless card to that, you should see the link speed you do with the AX50 via 160 MHz.

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#11
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Re:Deco X60 No Possible Way to Achieve Advertised Link Speed
2021-01-21 03:07:51

@Tony Yuo get one answer and I get another. Why is that? Just sad. Face it. Another product that is a flat out flase advertising. Again.... Im done with the joke company. One of these days someone is going to sue TP-Link.Product is returned and Im done. Bought my ASUS spent a few more bucks but get exactly what I wanted as advertised. Shame i spend a lot of money on your products over the years, but 2 large blops and im done.

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#12
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