New Tri-Band router and cannot see/intermittent one band SSID broadcast and can't connect to it.
Brand new Archer C4000. Performed quick setup and modified band names to my specific need. The 5G_1 band does not always broadcast the SSID (broadcast is definitely on) and when I am able to see it I am unable to connect/log in by either computer (Windows 10) or iPhone 11.
Assistance please for this brand new product.
Thank you.
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Thanks for your response. Great names have great ideas!
My issue has been resolved. I was pretty convinced that there was a HW issue. As it turns out it was a channel/channel width conflict and it was resolved by ensuring that the 2 _5G bands were on different ones of each. Everything now seems to be working well.
I only wish that the engineers at TP-Link would have thought of a way to prevent conflicts such as these when they are designing devices with multiple (similar 5Ghz) bands.
Thanks again.
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It sounds like the 5G1 could have malfunctioned.
Since changes were done to the router, have you tried factory defaulting the device, and leaving it in the default settings?
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Thanks for your response. Great names have great ideas!
My issue has been resolved. I was pretty convinced that there was a HW issue. As it turns out it was a channel/channel width conflict and it was resolved by ensuring that the 2 _5G bands were on different ones of each. Everything now seems to be working well.
I only wish that the engineers at TP-Link would have thought of a way to prevent conflicts such as these when they are designing devices with multiple (similar 5Ghz) bands.
Thanks again.
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