Deco X60 Parental control does not block websites

Deco X60 Parental control does not block websites
Deco X60 Parental control does not block websites
2021-01-18 16:16:13 - last edited 2021-01-18 16:54:54
Model: Deco X60
Hardware Version: V2
Firmware Version: 1.0.5 Build 20201013 Rel. 64247

Different kinds of problem observed in Chromebook and Windows 10 laptops

 

 

Chromebook:

I'm unable to block any website in both the chromebooks that my sons use. I have setup 2 different parental control profiles to which each chromebook is assigned.

I'm able to completely block their internet access. Time control also works but the internet access is not automatically restored when the time control expires.

 

Windows 10 laptop:

The websites get blocked sometimes. I get routed to an error page. But, if I refresh the browser to reload the page, it starts working.

 

So, the parental controls on this device seems like a joke. Any help to resolve the issue is appreciated.

 

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#1
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7 Replies
Re:Deco X60 Parental control does not block websites
2021-01-19 21:33:21

@K2D2 

 

You could try looking in the insights while at the profile page and see if blocking those URLs work. Try also clearing any cached data in the browser which it can load even if a site was blocked.

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#2
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Re:Deco X60 Parental control does not block websites
2021-01-20 13:57:01

@Tony I have tried this several times on multiple websites. It didn't work. I'm seeing a number of posts in the forum about this issue with the parental control feature. Do you know if a fix is in the works? Thanks!

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#3
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Re:Deco X60 Parental control does not block websites
2021-01-22 00:12:09

@K2D2 

 

Try uploading this firmware and test the parental controls again to see if it fixes it: link

 

Download the file, extract it, then log into the Deco via the web GUI, and upload the .bin file from the extracted folder.

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#4
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Re:Deco X60 Parental control does not block websites
2021-01-26 23:05:13

@Tony Thank you! This version of the firmware seems to work better.

 

One issue I noticed is that the websites aren't getting blocked even 20-30 minutes after they are added to the list.

I cleared browser cache and checked. Still no luck. A good 24 hours later, it starts working.

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#5
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Re:Deco X60 Parental control does not block websites
2021-01-27 19:20:57

@K2D2 

 

Thank you for the feedback. I'll be sure to relay that.

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#6
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Re:Deco X60 Parental control does not block websites
2021-01-31 20:12:11

@K2D2 

 

I have the very same problem, no website is being blocked! it used to work but now it doesnt anymore...

Youtube.com, Roblox.com, .... everythign is open.... even though is liste in the "Filtered Content" cathegory!

 

I personally think related to the HTTPS protocol, but im surprised the company is not responding or adresing this issue.

 

At this point im looking to return this router, if we all do this maybe they will listen.

 

I'm sorry I have to resort to this but my kids are easily distratected by these services during their school time from home and I cont police them while I'm also working. 

 

 

 

 

 

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#7
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Re:Deco X60 Parental control does not block websites
2021-02-01 18:28:39

@ET100 

 

I am not sure if you read the full thread, but please review my post #4.

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#8
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