Archer C25 - WAN Port Stops working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C25 - WAN Port Stops working
Archer C25 - WAN Port Stops working
2021-01-25 18:11:15 - last edited 2021-01-25 18:12:22
Model: Archer C25  
Hardware Version: V1
Firmware Version: 1.0.0 Build 20160725 Rel. 77078(EU)

I have Archer Archer C9
The issue is that WAN port stops working after a while and it starts giving 169.x.x.x address.
WAN is connected to 1Gbit network
What could be the possible reason?

 

thanks

0
0
#1
Options
1 Reply
Re:Archer C25 - WAN Port Stops working
2021-01-26 18:40:28

@Ozinomi 

 

Even though your hardware version/region is using the only firmware it has, I would still manually upload it to the router.

 

https://www.tp-link.com/sa/support/download/archer-c9/v1/#Firmware

 

FAQ on how to update is here: https://www.tp-link.com/sa/support/faq/1065/

 

Other things to try: 

 

-Swap the Ethernet cable being used with another one

-Look at the modem lights to see if those have changed

-Leave a computer directly connected to the modem to see if it stops getting an internet connection.

0
0
#2
Options

Information

Helpful: 0

Views: 337

Replies: 1

Related Articles