Home Network Community > Deco > Satellite unit failing?
< Deco

Satellite unit failing?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Satellite unit failing?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Satellite unit failing?
Satellite unit failing?
2021-02-09 16:44:23
Model: Deco M9 Plus  
Hardware Version: V1
Firmware Version: 1.5.0 Build 20201211 Red. 37370

Purchased two units in Feb 2019 - one used as base, and one satellite. Everything worked great until a few months ago. Now the satellite unit goes to solid red randomly. Unplugging does not work to go to green. I have to bring the satellite to the base and plug it in. It goes green and then I can take it back to the satellite location. What is the fix?

  0      
 
  0      
 
#1
Options
5 Reply
Re:Satellite unit failing?
2021-02-09 19:42:07

@John_Poulsbo.45 

 

Swap the satellite unit with the main unit to see if the issue stays at the area you have it or with the device itself.

 

If the issue ends up being the area, you may need to move it closer to the main Deco.

  0  
  0  
#2
Options
Re:Satellite unit failing?
2021-02-09 20:57:15
Thanks. I will try it. Doesn't seem, however, to explain why that location worked with no problem for over a year.
  0  
  0  
#3
Options
Re:Satellite unit failing?
2021-02-09 23:20:34

@John_Poulsbo.45 

 

The problem may not be the location, but in dealing with the current issue it is best to exclude any possible variable.

  0  
  0  
#4
Options
Re:Satellite unit failing?
2021-02-18 18:07:18

@Tony I tried your suggestion. I couldn't get it to work. It appears to me that the base is programmed to be base, and the satelite programmed to be a satellite. So the satelite wouldn't work as the base. Any other suggestions?

  0  
  0  
#5
Options
Re:Satellite unit failing?
2021-02-19 23:39:13

@John_Poulsbo.45 

 

Yes, you can swap the units, you need to designate it in the Deco app.

 

Here is an article on how to do that: https://community.tp-link.com/us/home/kb/detail/281

  0  
  0  
#6
Options

Information

Helpful: 0

Views: 721

Replies: 5

Related Articles
After update, on M9 satellite unit will not connect
859 0
 Rename satellite unit
218 0
 4th Unit will not connect as a satellite
422 0
 How to set to which Deco a satellite unit connects
1176 0
 Deco X60 satellite unit keeps crashing
951 0
 Satellite X90 unit -- how was its IP address assigned?
535 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.