Deco X60 Errors - Slow Internet

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Deco X60 Errors - Slow Internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X60 Errors - Slow Internet
Deco X60 Errors - Slow Internet
2021-03-01 20:51:24
Model: Deco X60  
Hardware Version:
Firmware Version: 1.0.5 Build 20201013 Rel. 64247

I'm having issues with my Deco X60 appearing to have breif hiccups in internet connectivity.  It happens with hardware devices as well as WiFi, at various times throughout the day.  I'll be browsing a website or performing a function, and the connection seems to get interrupted.  For example, clicking on a URL will result in a delay in opening the website.  At the same time, I can open another browser window and, many times, open the same URL before the originall one opens.


I have simliar issues using mobile devices over WiFi, and sometimes it seems to affect when playing online games or using video chat.

 

I've included a subset of the log files I've captured.  This is just a snapshot of what seems to be logging.  I don't know how to interpret these, but there does seem to be a large influx of log files at or around the same time I experience an issue with opening up a URL or performing a simliar funciton over the internet.

 

I can't tell if it's the X60 causing the issue, or if one of the devices in my home is somehow creating this problem. I've checked with my ISP (cable modem), and everything looks good on their end.  Speeds are always good, usually 440/20, with about 15 ping or so.  In fact, sometimes while the PC is waiting to open the URL, I can run and complete a speed test before the URL opens, if that makes sense.

 

Here are some of the log files from a time when I experienced the issue.

 

Mon Mar  1 14:23:21 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:23:22 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:23:24 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:23:25 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:23:38 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:23:38 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:23:41 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:23:43 2021 daemon.err client_mgmt: client(1C-1A-DF-80-49-1E) not found in arp table disconnect_counter=0
Mon Mar  1 14:23:49 2021 daemon.err udhcpd[29823]: Sending ACK to 192.168.68.88
Mon Mar  1 14:23:49 2021 daemon.err udhcpd[29823]: clear ip 5844a8c0
Mon Mar  1 14:24:01 2021 daemon.err client_mgmt: client(1C-1A-DF-80-49-1E) not found in arp table disconnect_counter=1
Mon Mar  1 14:24:18 2021 daemon.err client_mgmt: client(1C-1A-DF-80-49-1E) not found in arp table disconnect_counter=2
Mon Mar  1 14:24:18 2021 daemon.err client_mgmt: client(FE-00-B4-8B-1F-D1) not found in arp table disconnect_counter=0
Mon Mar  1 14:24:19 2021 daemon.err udhcpd[29823]: Sending ACK to 192.168.68.88
Mon Mar  1 14:24:20 2021 daemon.err udhcpd[29823]: clear ip 5844a8c0
Mon Mar  1 14:24:41 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:42 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:42 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:1000 is link-local multicast address
Mon Mar  1 14:24:42 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:1000 is link-local multicast address
Mon Mar  1 14:24:42 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:1000 is link-local multicast address
Mon Mar  1 14:24:42 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:1000 is link-local multicast address
Mon Mar  1 14:24:42 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:1000 is link-local multicast address
Mon Mar  1 14:24:42 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:42 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:42 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:42 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:42 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:42 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:42 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:43 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:43 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:43 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:43 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:43 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:43 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:43 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:43 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:43 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:43 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:43 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:43 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:44 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:44 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ffea:21c0 is link-local multicast address
Mon Mar  1 14:24:44 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:44 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:44 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:44 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:44 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:44 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:44 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:44 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:0 is link-local multicast address
Mon Mar  1 14:24:45 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.252 is Local Network Control Block
Mon Mar  1 14:24:45 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:45 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ffe8:d252 is link-local multicast address
Mon Mar  1 14:24:45 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:45 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:45 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:45 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:46 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ffe1:4980 is link-local multicast address
Mon Mar  1 14:24:46 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:46 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:46 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff05:2e1a is link-local multicast address
Mon Mar  1 14:24:46 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ffe6:ed3a is link-local multicast address
Mon Mar  1 14:24:46 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:46 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:46 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:47 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff03:3d9e is link-local multicast address
Mon Mar  1 14:24:47 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:47 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:47 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:47 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:47 2021 user.warn IMPROXY: WARNING[mcast_recv_igmp@772]: Don't contain Router alter option
Mon Mar  1 14:24:48 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:48 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:48 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ffee:9e7e is link-local multicast address
Mon Mar  1 14:24:48 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:50 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:50 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:50 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:50 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:50 2021 daemon.err udhcpd[29823]: Sending ACK to 192.168.68.88
Mon Mar  1 14:24:50 2021 daemon.err udhcpd[29823]: clear ip 5844a8c0
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:51 2021 user.notice IMPROXY: INFO[mcast_is_ex_hander@41]: Group 239.255.255.250 Group Compatibility Modeis lesser than IGMPV3
Mon Mar  1 14:24:51 2021 user.notice IMPROXY: INFO[imp_verify_multicast_addr@245]: Group address 224.0.0.251 is Local Network Control Block
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::c is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::c is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::c is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff60:a2de is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:1007 is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:1007 is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::1:ff00:1007 is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:51 2021 user.warn IMPROXY: WARNING[imp_verify_multicast_addr@206]: Group address ff02::fb is link-local multicast address
Mon Mar  1 14:24:52 2021 daemon.err client_mgmt: client(60-AB-14-42-34-F1) not found in arp table disconnect_counter=0
Mon Mar  1 14:24:53 2021 user.warn IMPROXY: WARNING[mcast_recv_igmp@772]: Don't contain Router alter option
Mon Mar  1 14:24:55 2021 daemon.err udhcpd[29823]: Sending ACK to 192.168.68.68
Mon Mar  1 14:24:55 2021 daemon.err udhcpd[29823]: clear ip 4444a8c0
Mon Mar  1 14:25:02 2021 daemon.err udhcpd[29823]: Sending ACK to 192.168.68.67
Mon Mar  1 14:25:02 2021 daemon.err udhcpd[29823]: clear ip 4344a8c0
Mon Mar  1 14:25:10 2021 daemon.err client_mgmt: client(1C-FE-2B-D5-8D-A4) not found in arp table disconnect_counter=0
Mon Mar  1 14:25:10 2021 daemon.err client_mgmt: client(60-AB-14-42-34-F1) not found in arp table disconnect_counter=1
Mon Mar  1 14:25:21 2021 daemon.err udhcpd[29823]: Sending ACK to 192.168.68.88
Mon Mar  1 14:25:21 2021 daemon.err udhcpd[29823]: clear ip 5844a8c0
Mon Mar  1 14:25:27 2021 daemon.err client_mgmt: client(14-91-38-EE-3C-51) not found in arp table disconnect_counter=0
Mon Mar  1 14:25:27 2021 daemon.err client_mgmt: client(60-AB-14-42-34-F1) not found in arp table disconnect_counter=2
Mon Mar  1 14:25:29 2021 authpriv.notice dropbear[6409]: Pubkey auth succeeded for 'root' with key md5 26:51:6c:1a:66:22:a4:d5:8a:44:a9:3c:0a:82:5d:88 from 192.168.68.65:46858
Mon Mar  1 14:25:29 2021 daemon.err uhttpd[3273]: ath22     no frequency information.
Mon Mar  1 14:25:29 2021 daemon.err uhttpd[3273]:
Mon Mar  1 14:25:30 2021 daemon.err udhcpd[29823]: clear ip 3b44a8c0
Mon Mar  1 14:25:30 2021 daemon.err udhcpd[29823]: Sending OFFER of 192.168.68.59
Mon Mar  1 14:25:30 2021 daemon.err udhcpd[29823]: Sending ACK to 192.168.68.59
Mon Mar  1 14:25:30 2021 daemon.err udhcpd[29823]: clear ip 3b44a8c0
Mon Mar  1 14:25:31 2021 daemon.err uhttpd[3273]: Failed to execute call dispatcher target for entry '/admin/client'.
Mon Mar  1 14:25:31 2021 daemon.err uhttpd[3273]: The called action terminated with an exception:
Mon Mar  1 14:25:31 2021 daemon.err uhttpd[3273]: bad argument #1 to 'lower' (string expected, got nil)
Mon Mar  1 14:25:31 2021 daemon.err uhttpd[3273]: stack traceback:
Mon Mar  1 14:25:31 2021 daemon.err uhttpd[3273]:     [C]: in function 'assert'
Mon Mar  1 14:25:31 2021 daemon.err uhttpd[3273]:     ?: in function 'dispatch'
Mon Mar  1 14:25:31 2021 daemon.err uhttpd[3273]:     ?: in function <?:218>
Mon Mar  1 14:25:31 2021 daemon.err uhttpd[3273]: ath22     no frequency information.
Mon Mar  1 14:25:31 2021 daemon.err uhttpd[3273]:
Mon Mar  1 14:25:37 2021 daemon.err uhttpd[3273]: ath22     no frequency information.
Mon Mar  1 14:25:37 2021 daemon.err uhttpd[3273]:

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Re:Deco X60 Errors - Slow Internet
2021-03-02 22:06:00

@RetroActv 

 

If you are seeing connection issues with both wired and wireless, try swapping the Ethernet cable the main Deco is using, you can also swap one of the satellite units with the main. Should the issues remain, check your modem for critical 3 errors.

 

The critical 3 errors are the modem telling you that there is an issue with the internet signal. 

 

All the downstream and upstream channels should be locked. The value of power for downstream channels should be between -15dBmV and 15dBmV. If the value of power is not in that range, it means the line quality of that channel is not good. The value of power for upstream channels should be smaller than 50dBmV and the value would be between 30dBmV and 45dBmV normally. If the value of power is larger than 50dBmV, it means the line quality of that channel is not good. If there are 1 or more channels with bad line quality, the overall line quality may be bad.

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