No 5g for iphone

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No 5g for iphone

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No 5g for iphone
No 5g for iphone
2021-03-05 13:38:44
Model: Archer C7  
Hardware Version: V5
Firmware Version: 1.1.2 build 20210125 rel.37999

Hi,

Have bought this router.

Both bands 2.4g and 5g works fine on laptops and android devices.

But iphone12 and LG TV don't see the 5g network.

Tried low power, channel width.

No help. 

 

Please help.

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4 Reply
Re:No 5g for iphone
2021-03-05 18:29:47

@Olegr 

 

I've have an iPhone 12 Pro Max using iOS 14.4. No problems on my Archer A20, it sees all 3 SSID's.

 

Possible reason could be:

 

  • Channel frequency needs to be changed (however that shouldn't matter?).
  • Security needs to be changed.
  • Private Address might need to be turned off (doesn't explain the TV though?).

 

I assume these all worked with the OLD router? If so, are you using the same SSID's? If so, on the devices, FORGET/DELETE the old network connections. Might be looking for the wrong IP Address of the router.

 

If you enable the Guest 5Ghz, do they see it?

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#2
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Re:No 5g for iphone
2021-03-05 19:55:07

@Olegr 

 

I would try changing the 5G channels to any of the available values.

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#3
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Re:No 5g for iphone
2021-03-05 21:25:26

@IrvSp 

SSID are name and name_5g, not same name.

The problem is that with android phone / Laptop all is OK, only the iphone12/TV makes the issue.

 

 

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#4
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Re:No 5g for iphone
2021-03-10 21:55:07

@Olegr 

 

I would recommend reaching out to Apple support to see why that may be the case since you are able to verify the router 5G is broadcasting.

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