Parental controls not working on Deco x60 v1.6

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2021-03-28 22:02:46 - last edited 2021-04-05 20:57:16

Posts: 3

Helpful: 2

Solutions: 1

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Registered: 2021-03-28

Parental controls not working on Deco x60 v1.6

2021-03-28 22:02:46 - last edited 2021-04-05 20:57:16

Model: Deco X60

Hardware Version: V1

Firmware Version: 1.2.3 Build 20200330 Rel 41420

I have a new Deco x60 and the parental controls are not working. I've read through all suggestions. It won't block sites I tell it to block.

I've entered the following in sites to block...

www.facebook.com
facebook.com

and I can still get to them.

I've also paused the internet and I can still browse.

I only have 1 profile with 2 devices in it.

In addition when I go to Insights there is no history.

I have the latest firmware.

I have a v1.6 deco. I've read there are issues with this version. Do I need to return it for a v2?

1 Accepted Solution

LV1

2021-04-01 00:25:21 - last edited 2021-04-05 20:57:16

Posts: 3

Helpful: 2

Solutions: 1

Stories: 0

Registered: 2021-03-28

Re:Parental controls not working on Deco x60 v1.6-Solution

2021-04-01 00:25:21 - last edited 2021-04-05 20:57:16

@Mojomatt This was fixed by upgrading the firmware to 1.2.6 Build 20201222 Rel. 54531.