Deco m5 disconnecting

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Deco m5 disconnecting
Deco m5 disconnecting
2021-06-16 15:29:01
Model: Deco M5
Hardware Version:
Firmware Version:

The past few days, I have noticed my Deco m5 unit disconnecting several times per day (the light on the unit is red), even though the modem is indicating everything is online. A couple of times, I unplugged the m5 that is wired to the modem, plugged it back in, and that seems to resolve it for a little while. Today, the unit disconnected twice and then reconnected (the light on the unit went from green to red and back to green) all on its own.

 

Any ideas what's going on? I work from home and this is getting a little frustrating.

 

Thanks,

Glenn

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Re:Deco m5 disconnecting
2021-06-17 22:42:11
Sounds like a warranty issue. Hopefully you registered on purchase and they are within the warranty period.
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