Network Password Change Keeps Failing

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Network Password Change Keeps Failing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Network Password Change Keeps Failing
Network Password Change Keeps Failing
2022-03-01 22:03:48
Model: Archer AX3000  
Hardware Version: V1
Firmware Version: 1.0.4

Hi all! I've never had a problem changing my network password before but this time I keep getting an error message with a sad face that says it failed.

I have carefully entered the old and new passwords several times and tried different browsers.

 

Anybody know why this is happening?

 

Thank you!

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Re:Network Password Change Keeps Failing
2022-03-02 08:24:51

Hi @FutureMagic      

Thanks for reaching out to us. 

It is suggested to reboot your router then try again to change the network password. 

If you have laptop/computer with Ethernet port, please connect laptop/computer to Archer AX3000 with Ethernet cable, then login to router web management interface and change the network password. 

But if you still get the same error, please send us the screenshot of the error and also tell us the firmware version of your Archer AX3000. 

Note: firmware version is the number after Build

 

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