@bhowes 

I also purchased from costco, the bottom of router list as revision 1.6, but the GUI has it listed as 1.0.

I have up to date firmware i manually download from website and it continues to list router as v1.0 instead of 1.6.

My wifi speed randomly drop all the time and range is a bit weak, i live in apartment and all 3 channels work for a while but randomly drop all the time.

This is crazy this 400 dollar msrp router csnt even get GUI revisions to match physical router.

  @Riley_S 

This has still not been addressed and it's now going on 4 months.

Riley_S wrote

Hey @bhowes @MMcD4210 @Mystiky,

 

Thank you for letting us know about the firmware versions that did not match with the AX11000 V1.6 vs the AX1100 V1.0

 

As you have already found out, the firmware for the V1 will work as intended with the AX11000 V1.6 – The 1.6 model is only sold in the United States, so the updated firmware was only actually uploaded for the global site, which is the more common and universally available firmware for the v1. The team appreciates you pointing this miscommunication out, and I have already requested that the firmware files for the V1.6 be updated to match the most up-to-date firmware for the 1.0. For now, please feel free to use the older hardware's firmware for the newer hardware. I will also pass along feedback that you would like the GUI to indicate the correct hardware version of the product, if possible.

 

Thanks again for letting us know about something like this, as it can be very difficult to catch small things that need to be changed, or are overlooked by development teams.

 

Feel Free to Tag Me on the Community Anytime: @Riley_S 

  @Riley_S 

Would these verson mismatches in the UI also cause inaccurate update notices popping up for me?

I have an AX11000 also from Costco.

Firmware Version:

1.3.0 Build 20220221 rel.50072(5553)

Hardware Version:

Archer AX11000 v1.0 (per the UI)

I get a popup telling me a new firmware version is available, both in the app on using a browser. Each time I attempt to update I get a notice that "Unable to connect to the cloud server. Please try again later."

This appears to be the newest firmware I can manually download. Is this just a glitch with the 1.6v having a newer firmware date in the downloads section?

I can create new post about this, but thought I'd reply here in case it's relevent.

  @Nameless_1 

my costco v1.6 is on

Firmware Version:

1.3.1 Build 20220721 rel.61848(5553)

Hardware Version:

Archer AX11000 v1.0

seems the hardware version possibly always shows as 1.0

however, i dont see a link for this build / release on the website... 

someone mentioned this on leddit as well

reddit.com/r/TpLink/comments/xggs5i/wrong_firmware_installed_by_auto_firmware_upgrade/

  @Nameless_1 

before you try to update, there is a thread on how the latest firmware [ 1.3.1 Build 20220721 rel.61848(5553)

] had issues and has been recalled and the suggestion is to use the last stable 1.3.0 or a new beta version [ AX11000_V1.0_1.3.1 Build 220831 (Beta) ] aka ax11000v1-up-ver1-3-1-P8[20220831-rel77448]_beta.zip

https://community.tp-link.com/en/home/forum/topic/579042?page=1

that thread also mentions the update button not working

  @Riley_S  Yes and I have a Tapo C210 version 1.8 but the app says it's 1.0. Seems to me none of the software or firmware are working right on anything.

  @bhowes 

Thanks for the heads up.

This reminded me of firmware pull backs on another platform I've used and how the UI would still show the need for updates...even though nothing was there.

So I see firmware for 1.0 and 1.6, but my hardware version is 1.26 as labeled on the device. Does this count as 1.0? I'm having some issues where it started to want to drop out one of the 5g bands randomly.