How long? when Chat says "You are in the 1st place, please wait patiently."

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How long? when Chat says "You are in the 1st place, please wait patiently."

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
How long? when Chat says "You are in the 1st place, please wait patiently."
How long? when Chat says "You are in the 1st place, please wait patiently."
2022-07-25 05:43:59

Trying to chat with a live agent, but it just sits there saying "You are in the 1st place, please wait patiently."

 

Only waiting 20 minutes so far, but I wonder, do they tell you for sure if they're closed for the night?  Could I be in "1st place" for hours?

 

When it says "our agents will reply your message soon", about how long is Soon?

I know, I know,  that's like asking "how long is a piece of string?"  "It depends..."

 

But some reassurance would be nice, if anyone actually does get through to a live agent on chat sometimes.  Worth "waiting patiently", or should I just give up?

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Re:How long? when Chat says "You are in the 1st place, please wait patiently."
2022-07-25 05:55:25

OK I got a live one!  Only 32 minutes in 1st place.

Case closed!

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