Are any Questions answered by support on this forum?

Are any Questions answered by support on this forum?

Are any Questions answered by support on this forum?
Are any Questions answered by support on this forum?
2022-08-06 04:11:13
Model: AP500  
Hardware Version:
Firmware Version:

Does anyone answer questions on this forum?  I see tons of VIEWED counts but not a single answer.

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Re:Are any Questions answered by support on this forum?
2022-08-07 13:36:12

  @USMCLifer 

 

Yes, Support 'people' do, and they may not be Support but more Moderator's that have access to Support.  They will have after of their Avatar TP-Link in white letters on a black rectangle. Mine and others say 'Beta Testers', we do NOT work for or have an inside contact with TP-Link either.

 

Some threads may not be answered for a variety of reasons, but this is not a true Support forum but more User to User it appears.

 

I've seen a lot of subjects started with minimal information as well, and that doesn't help one get a response either.

 

If you want a Moderator to see your post, figure out from recent messages who is present (they change over time), then start your message with an '@' and followed immediately with 'TP-LINK' and locate that name and select it. They will get notice of the message and may be able to answer it or get an answer.

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