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AX11000 speed issues on wired and wireless connections

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AX11000 speed issues on wired and wireless connections

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Kevin-J

2022-10-20 12:24:35 - last edited 2022-10-20 22:32:47

Posts: 2

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2022-10-20

AX11000 speed issues on wired and wireless connections

2022-10-20 12:24:35 - last edited 2022-10-20 22:32:47

Model: Archer AX11000

Hardware Version: V1

Firmware Version: 1.3.0 Build 20220221 rel.50072(5553)

My router has not been providing the performance I expected.

I am on Spectrum's 1 Gig internet plan, but speed tests from the modem, a wired PC, and PC on wi-fi aren't even reaching 400Mbps. Technicians have very thouroughly troubleshot the internet on their end - modem to the post - and have resolve any issues. Wired speed directly connected to the modem is 950+Mbps.

I've read all of the troubleshooting steps, modified the QoS and HomeCare settings, and tried every Cat5, Cat5e, and Cat6 cable I own to connect the router and modem. I even bought a new Cat8 cable and still no improvement.

What's left to do?

1 Accepted Solution

Kevin-J

LV1

2022-10-20 13:41:30 - last edited 2022-10-20 22:32:47

Posts: 2

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2022-10-20

Re:AX11000 speed issues on wired and wireless connections-Solution

2022-10-20 13:41:30 - last edited 2022-10-20 22:32:47

Did some more digging through the forums and found this reply by @BFinkelstein:

https://community.tp-link.com/us/home/forum/topic/224486?replyId=632310

Here is the solution he posted:

The problem arises in that by default the AX11000's faulty Speedtest results are used to set the router's QoS (Quality of Service) capacity limits!

Solution: On a web browser, go into "Advanced" -> "HomeCare" -> "QoS" and manually edit the "Total Bandwidth" to your actual Internet service values.

Recommended Solution

2 Reply

Kevin-J

LV1

2022-10-20 13:41:30 - last edited 2022-10-20 22:32:47

Posts: 2

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2022-10-20

Re:AX11000 speed issues on wired and wireless connections-Solution

2022-10-20 13:41:30 - last edited 2022-10-20 22:32:47

Did some more digging through the forums and found this reply by @BFinkelstein:

https://community.tp-link.com/us/home/forum/topic/224486?replyId=632310

Here is the solution he posted:

The problem arises in that by default the AX11000's faulty Speedtest results are used to set the router's QoS (Quality of Service) capacity limits!

Solution: On a web browser, go into "Advanced" -> "HomeCare" -> "QoS" and manually edit the "Total Bandwidth" to your actual Internet service values.

AX11000 speed issues on wired and wireless connections

AX11000 speed issues on wired and wireless connections

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