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AX11000 WAN Speed Negotiation

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AX11000 WAN Speed Negotiation

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
AX11000 WAN Speed Negotiation
AX11000 WAN Speed Negotiation
2023-04-21 01:14:08 - last edited 2023-04-23 07:47:55
Model: Archer AX11000  
Hardware Version: V1
Firmware Version: 1.3.2 Build 20221128 rel.45807(5553)

I had an arris nvg468mq router connected to a verizon ONT.  My plan is 500/500.  Wired I'm able to acheive that with my existing wiring.  I connected the AX11000 and the WAN port negotiates to 100 Mbps.  I tried to set the negotiation to 1000 Mbps Full Duplex but it wouldn't connect.

 

I don't know where the problem is.  Why isn't the AX11000 negotiating to 1000 Mbps?  What is the best way to debug this?

 

Thanks.

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#1
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2 Accepted Solutions
Re:AX11000 WAN Speed Negotiation-Solution
2023-04-21 22:49:59 - last edited 2024-01-21 18:59:53

  @mikehorb 

 

In such cases usually changing the ethernet cable resolves the issue - a good quality CAT 5e/6 would suffice.

Here's a thread describing the troubleshooting process for this kind of issues.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
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#2
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Re:AX11000 WAN Speed Negotiation-Solution
2023-04-22 17:11:55 - last edited 2023-04-23 07:47:55

  @mikehorb The Frontier guy came out and changed out the connection/cable from the ONT to the router.  That worked.  The AX11000 is now negotiated to 1000 Mbps.

Recommended Solution
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#3
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2 Reply
Re:AX11000 WAN Speed Negotiation-Solution
2023-04-21 22:49:59 - last edited 2024-01-21 18:59:53

  @mikehorb 

 

In such cases usually changing the ethernet cable resolves the issue - a good quality CAT 5e/6 would suffice.

Here's a thread describing the troubleshooting process for this kind of issues.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
  3  
  3  
#2
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Re:AX11000 WAN Speed Negotiation-Solution
2023-04-22 17:11:55 - last edited 2023-04-23 07:47:55

  @mikehorb The Frontier guy came out and changed out the connection/cable from the ONT to the router.  That worked.  The AX11000 is now negotiated to 1000 Mbps.

Recommended Solution
  3  
  3  
#3
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