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Kasa Smart Switches

Not connecting to wifi

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Not connecting to wifi

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Not connecting to wifi
Not connecting to wifi
2023-07-13 17:11:34
Model: Kasa HS200  
Hardware Version:
Firmware Version:

Mine is flashing orange and green.  then I go to wifi and select the TP-HS200 and go back to the app and it says it can't be found.  very close to the router.

 

Thanks,

?

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Re:Not connecting to wifi
2023-07-17 02:50:10

  @TPSwitch 

 

If Kasa APP fails to find the Kasa device and reports Unable to Connect to Your smart device’s Wi-Fi, please refer to Case 2 in this FAQ. 

What should I do if I fail to configure the ​​​​​​​Kasa device?

 

  • Factory reset the switch.  ​​​​​​​

​​​​​​​Press and hold the Reset button for about 10 seconds until the Wi-Fi status LED blinks amber rapidly to factory reset the Smart Switch.

  • Ensure your mobile device has connected to the Smart Switch WiFi before returning to Kasa APP.  

​​​​​​​​​​​​​​E.g. The WiFi shows connected and the network status symbol on the notification bar changes to WiFi symbol.

  • Turn off mobile data to avoid auto-switching networks.

  • Disable VPN if any.

  • Change a different mobile device to configure the device if you have one.

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