Deco XE75 keeps dropping internet connection
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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have a new Deco XE75 wifi router connected to a Spectrum ET2251 modem. About 3-4 times per day for the last couple of months, the Deco status light turns red and I lose internet connection to everything on the wifi system. The status light on the modem say its functioning normally. The Deco usually comes back online after a couple minutes if I dont touch anything. I called Spectrum and they said everything looks normal and that they dont see any modem downtime recorded. The Deco is new because I used to have an Orbi that did the same exact thing and I thought that replacing it may fix the problem. I also just replaced the modem and all wiring inside the house, but none of this helped. Is there a setting on the Deco that may be causing this issue? I have ran all updates on the Deco and modem.
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@Jdelbs18 so I was having these same exact issues with my new Spectrum service and changed my DNS from Auto to Googles DNS and overnight it seems like it's been pretty stable. I'm going to keep an eye on it throughout the day today. What would changing the DNS have to do with connectivity problems? I thought DNS had to do with website access.
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