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Solution Nest Outdoor Cameras won't connect to my TP Link mesh wifi

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Solution Nest Outdoor Cameras won't connect to my TP Link mesh wifi

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

SolutionNest Outdoor Cameras won't connect to my TP Link mesh wifi

SJMelo

2023-12-05 01:37:14 - last edited 2023-12-06 00:55:56

Posts: 2

Helpful: 3

Solutions: 1

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Registered: 2023-12-05

Nest Outdoor Cameras won't connect to my TP Link mesh wifi

2023-12-05 01:37:14 - last edited 2023-12-06 00:55:56

Model: Deco X55

Hardware Version:

Firmware Version:

Hi.

I have a TP-Link Deco AX3000 WiFi 6 Mesh System and many Google smart home devices. I was able to connect my Nest doorbell and many speakers (Nest home and Nest mini). Now, I'm trying to add my Nest Camera (outdoor) and I am not successful.

I have tried the following from the Home app: Forgetting + Removing the device

I have done a factory reset on the camera (15 seconds holding the button on the back of the camera)
It will not connect to the Home Wifi.
I also tried having it connect to the 2.4 GHz band only setting - this did not work.
Also tried disabling beamforming - this did not help.

Please let me know what else I can try? Thanks.

-SJ

1 Accepted Solution

SJMelo

LV1

2023-12-05 15:07:31 - last edited 2023-12-06 00:55:56

Posts: 2

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2023-12-05

Re:Nest Outdoor Cameras won't connect to my TP Link mesh wifi-Solution

2023-12-05 15:07:31 - last edited 2023-12-06 00:55:56

I was able to resolve the issue by resetting the cameras. Instead of using the QR code for setup, I used the code underneath the camera. THAT worked!

Please mark this thread as resolved. Thanks.

Recommended Solution

Riley_S

2023-12-06 01:00:24

Posts: 3042

Helpful: 907

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Registered: 2022-04-18

Re:Nest Outdoor Cameras won't connect to my TP Link mesh wifi

2023-12-06 01:00:24

@SJMelo,

Glad you got if figured out. For your future reference, this is something that you should consider for any devices that you are having problems connecting. I have seen a few users mention on our Smart Home forums that they have had a more consistent setup with Matter devices with the physical code as opposed to the QR code; and I can vouch that this is the case with any brand device I have tried to setup via QR code.

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Solution Nest Outdoor Cameras won't connect to my TP Link mesh wifi

Solution Nest Outdoor Cameras won't connect to my TP Link mesh wifi

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