Nest Outdoor Cameras won't connect to my TP Link mesh wifi

Nest Outdoor Cameras won't connect to my TP Link mesh wifi

Nest Outdoor Cameras won't connect to my TP Link mesh wifi
Nest Outdoor Cameras won't connect to my TP Link mesh wifi
2023-12-05 01:37:14 - last edited 2023-12-06 00:55:56
Model: Deco X55  
Hardware Version:
Firmware Version:

Hi.

 

I have a TP-Link Deco AX3000 WiFi 6 Mesh System and many Google smart home devices. I was able to connect my Nest doorbell and many speakers (Nest home and Nest mini). Now, I'm trying to add my Nest Camera (outdoor) and I am not successful.

 

I have tried the following from the Home app: Forgetting + Removing the device

  • I have done a factory reset on the camera (15 seconds holding the button on the back of the camera)
  • It will not connect to the Home Wifi.
  • I also tried having it connect to the 2.4 GHz band only setting - this did not work.
  • Also tried disabling beamforming - this did not help.
  •  

Please let me know what else I can try? Thanks.

 

-SJ

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1 Accepted Solution
Re:Nest Outdoor Cameras won't connect to my TP Link mesh wifi-Solution
2023-12-05 15:07:31 - last edited 2023-12-06 00:55:56

I was able to resolve the issue by resetting the cameras. Instead of using the QR code for setup, I used the code underneath the camera. THAT worked!

Please mark this thread as resolved. Thanks.

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Re:Nest Outdoor Cameras won't connect to my TP Link mesh wifi-Solution
2023-12-05 15:07:31 - last edited 2023-12-06 00:55:56

I was able to resolve the issue by resetting the cameras. Instead of using the QR code for setup, I used the code underneath the camera. THAT worked!

Please mark this thread as resolved. Thanks.

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Re:Nest Outdoor Cameras won't connect to my TP Link mesh wifi
2023-12-06 01:00:24

  @SJMelo,

Glad you got if figured out. For your future reference, this is something that you should consider for any devices that you are having problems connecting. I have seen a few users mention on our Smart Home forums that they have had a more consistent setup with Matter devices with the physical code as opposed to the QR code; and I can vouch that this is the case with any brand device I have tried to setup via QR code.

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