AX1500 upgrade causing high ping

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AX1500 upgrade causing high ping

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AX1500 upgrade causing high ping
AX1500 upgrade causing high ping
2024-01-09 04:30:40 - last edited 2024-01-09 04:32:26
Model: Archer AX1500  
Hardware Version:
Firmware Version: 1.6

On my prior C54 I was getting ~90 mbps download / ~20 mbps upload with idle/download/upload pings averaging 50-60ms. This is on spectrum through their modem. When I realized the C54 was bottlenecking the bandwidth through the ethernet line to 100 mbps, I upgraded to the AX1500. I can now tap into the upper download speeds of 400+ mbps but I noticed when I did this, on my iPhone 12 and Lenovo work laptop, my download ping is now 50-900 ms? Idle and upload pings are still good below 70ms. I attached a before and after speed test result C54 vs AX1500 below. I only installed the router, updated the firmware and made no other changes. I am also now having stuttering during video calls. Is there a way to troubleshoot this and lower the latency?

 

AX1500:

 

b15514eb824446dbba30fd52bb794e9a
 

C54:

 

cd61874d21954c9a9c6f27ae5d29a758

 

 

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Re:AX1500 upgrade causing high ping
2024-01-20 00:29:45

  @Iceman223 

 

Still having this issue. Any ideas? Thanks  

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