My laptop regularly loses internet connectivity through the Deco Mesh unit

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My laptop regularly loses internet connectivity through the Deco Mesh unit

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My laptop regularly loses internet connectivity through the Deco Mesh unit
My laptop regularly loses internet connectivity through the Deco Mesh unit
2024-01-28 15:53:56
Model: Deco XE75  
Hardware Version:
Firmware Version: 1.2.3 Build 20231011

My laptop loses internet access through the Deco mesh everytime sleep or overnight. reseting network adaptor seems to resolve (or simply time active)

One smart TV frequently loses same also.

 

I see threads of this complaint from 2020...4 years later now - is there a robust solution or guidance?

 

Thanks

John

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Re:My laptop regularly loses internet connectivity through the Deco Mesh unit
2024-01-30 00:56:28

  @JMJFDUDE,

Normally behaviors like this are a result of one of a few features that you can disable in the Deco App: Mesh Technology, Fast Roaming, and Beamforming.

 

In this situation, I normally recommend setting an IP Reservation for the devices in the Deco App, along with with potentially configuring a connection preference for stationary devices. If the devices are connecting once per day, it could be possible that the devices are simply failing to get a new IP address at refresh.

 

Lastly, if the devices are older, you may consider adding them to your IoT network, where you can set either a lower security method that may be more compatible with your network card, or set the network to only use the 2.4Ghz network.

 

 

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Re:My laptop regularly loses internet connectivity through the Deco Mesh unit
2024-01-30 04:39:07

  @JMJFDUDE   Make sure your device isn't putting your network connection in sleep mode (ethernet card / wifi card).  I had some hardware that it would shut down but it wouldn't wake up later.  

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