Ethernet disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Ethernet disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ethernet disconnecting
Ethernet disconnecting
2024-03-25 17:39:08 - last edited 2024-03-25 17:49:47
Model: Deco XE75  
Hardware Version:
Firmware Version:

I recently bought the DECO XE 75 mesh system. I am having issues with my connection via ethernet dropping randomly. I have a netgear nighthawk 7000 set to modem only and im using a tp link switch. I have one ethernet line hooked directly to the main Deco and the other to the switch. i have have been disconneded a few times today on both devices. is there a setting i need to change? I did not have this issue when I was using the nighthawk as my modem/router.

 

  0      
  0      
#1
Options
1 Reply
Re:Ethernet disconnecting
2024-03-25 19:34:17

Hey  @doublev1234,

Assuming you are looking to use the Decos in Router Mode and not AP Mode. If you believe that everything is properly connected, I would first try changing the used ethernet port on the Deco to see if there is any change.

 

Also, is your switch connected to your Nighthawk or Your Deco? It will need to be connected directly to the Deco, and the Nighthawk should only use one LAN Connection. (2 Total - WAN from ISP Device and LAN for Deco Netowork. If it is connected to the Nighthawk, your Deco and switch will fight for the one IP address the Nighthawk can give in this mode, causing disconnects. 

 

You will want to have all your networked devices 'downstream' of your Deco network.(ISP > Nighthawk > Main Deco > Switch + Satellites and Client Devices)

 

What model of the Nighthawk are you using specifically? Was it provided by your ISP? 

From what I can quickly tell, this is another router and should be able to be removed from your setup entirely - allowing your Deco to communicate directly with the device from your ISP can help take additional potential causes out of the equation.

  0  
  0  
#2
Options
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links