Trouble adding M5s to XE75 network

Trouble adding M5s to XE75 network

Trouble adding M5s to XE75 network
Trouble adding M5s to XE75 network
2024-07-25 03:24:24
Model: Deco XE75   Deco M5  
Hardware Version:
Firmware Version: 1.2.8 Build 20240328 Rel. 43136

I upgraded my M5 network to a XE75 one. I currently have 2 XE75s on the network and they work well. I'd like to add a couple of the M5s, but I haven't been able to. When I try to add one I never see the "select your Deco model" screen. It seems like it is looking for another XE75. The M5s blink red, never blue. Any help would be appreciated. Thanks!

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Re:Trouble adding M5s to XE75 network
2024-07-26 10:22:59

  @MBB819 I assume you created a new Deco network for the XE75, instead of adding the XE75 to the existing Deco network.

 

In that case, the M5 must blink blue before adding them to that new network.  You can usually do that via the app.  If you cannot manage anymore the M5 via the app, you can simply physically reset the M5 (Press the Reset button on the bottom of the Deco unit for 1s to reset it)

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Re:Trouble adding M5s to XE75 network
2024-07-28 20:43:35

  @yves_b Thank you! I mistakenly thought that unplugging the unit and plugging it back in was the same as resetting it. I didn't even see the reset button. Much appreciated!

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