XE75 unit occasionally dropping Ethernet to main unit

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XE75 unit occasionally dropping Ethernet to main unit

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
XE75 unit occasionally dropping Ethernet to main unit
XE75 unit occasionally dropping Ethernet to main unit
2024-08-02 17:10:06
Model: Deco XE75  
Hardware Version:
Firmware Version: 1.2.8 Build 20240328 Rel. 43136

Hello,

 

I have 2 XE75 and 3 XE5300 units. The Deco mesh network operates in AP mode. They are connected in the following way, all via Ethernet.

 

Hallway and Garage are the XE75 units. All others are XE5300.

 

 

The Garage unit is a little further away connected via 100 feet of Cat6 cable.

 

Occasionally, every few weeks or so, the Garage XE75 unit will begin displaying red flashing light on the unit instead of the normal green solid light that it normally shows. I go to both the Garage and Hallway unit, unplug and plug back in the Ethernet cable. The Garage unit then goes back to displaying a green light. I don't have this problem with any other unit. I don't know if it's because of the length of the cable. Maybe it's a bug or issue. I just recently tried a different port on the back to see if the issue will come back, but I thought I'd share in case anyone else is also having the same problem.

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