2.4 Network not working PX50

2.4 Network not working PX50

2.4 Network not working PX50
2.4 Network not working PX50
2024-08-10 19:42:19
Model: Deco PX50  
Hardware Version: V1
Firmware Version: 1.2.2 Build 20231226 Rel. 74361

Hello,

 

I purchased the PX50, 3 unit set, a year ago. I have it both the 2.4 GHz and 5 GHz under the same network name. All good till recently when I noticed that some IoT devices disconnected from the network. I thought I might have lost power in one of the units but after checking, rebooting and even resetting the devices to a new network... I noticed that the 2.4 GHz network is not working.

 

I have read the post here and other faq, I made sure I disconnected the fast roaming and beamforming. 
 

Still, if I leave one of the networks only with 2.4, either the primary network, guest or a dedicated for Iot, the result it's same. I can see the network but it's not working and I cannot even connect.

 

As soon as I put back 5 GHz... then the devices that can run in 5GHz connect, and run fine.

 

I have a Netgear Nighthawk CAX30 as modem-router, and the 2.4 is running fine there but it doesn't reach all the devices in the house, patio and garage. That's why I purchased the Deco.

 

Please, advise if I can try anything else before I claim for warranty.

 

 

  0      
  0      
#1
Options

Information

Helpful: 0

Views: 118

Replies: 0

Related Articles