Wireless devices showing up as wired
Issue:
Wireless devices will show up as wired connected clients which prevents managing the connection preferences. This is troublesome when the device is connected (wirelessly) to a unit furthest away and showing as wired.
Network Hardware:
My Deco mesh system is actually BE63 but that wasn't an option to select in the model field. I have 5 units total, 2 are X55s which are on Firmware version 1.5.5 Build 20240718 Rel. 44414.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hey @Tako2sday,
Thanks for reaching out. We recently received a test firmware for a behavior where wireless devices on the X55 will show as offline, so I think it is safe to assume that optimizations to this feature are on their way.
Do you have an X55 or a BE63 set as the main node of your network? If you are using a X55 as your main node, I would highly recommend using the BE63. One, it may resolve the problem, and it will also provide a much stronger backbone for your entire network to connect to.
Lastly, do you have a switch in your network configuration? If your nodes are connected back to the main node through a switch, some devices can appear as wired.
- Copy Link
- Report Inappropriate Content
The BE63 is set at the main. The devices are showing online, just connected as a wired connection which isn't accurate and limits management capabilities. Will the optimizations for the test firmware also correct this issue in addition to the offline issue you mentioned?
I do not have a switch connected.
- Copy Link
- Report Inappropriate Content
Hey, @Riley_S any updates?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 330
Replies: 3
Voters 0
No one has voted for it yet.