Tether showing online clients in the offline clients section

Tether showing online clients in the offline clients section

Tether showing online clients in the offline clients section
Tether showing online clients in the offline clients section
2024-08-16 19:43:12

The tether app is not showing all clients. My iPhone and iPad, currently both connected and functional, show up in the offline clients section. Can this be corrected?

  0      
  0      
#1
Options
4 Reply
Re:Tether showing online clients in the offline clients section
3 weeks ago

Hi @ReddBird 

 

Could you please provide us with a few more details about your concern to help the community better assist you?

 

1. What TP-Link Device model(s) are you managing through the Tether app?

2. What is the hardware and firmware version of your TP-Link device?

3. What is your network topology? Are there multiple routers, access points, or range extenders involved?

  0  
  0  
#2
Options
Re:Tether showing online clients in the offline clients section
3 weeks ago

  @Ryan 

Hi Ryan. 

 

I am running an Archer AX50 through the Tether app. 

Hardware version v1.0

Firmware version 1.0.14 Build 20240108 rel.42655

In addition to the router I have one range extender, TP Link model RE505X.

  0  
  0  
#3
Options
Re:Tether showing online clients in the offline clients section
3 weeks ago

  @ReddBird 


Thanks for the additional info.

 

When the clients are listed as "offline", are they by chance connected to the RE505X at the time of this behavior?

  0  
  0  
#4
Options
Re:Tether showing online clients in the offline clients section
3 weeks ago

  @Ryan 

No. The iPhone and iPad show up under the AX50 in the offline clients section not under the RE505X. 

  0  
  0  
#5
Options