Main Deco keeps going offline
My main Deco continues to go offline and the light turns solid red. My modem has internet connection so I know it's not my ISP. I changed the DNS to Primary 8.8.8.8 Secondary 8.8.4.4. I have a new modem and I bought the XE70 to go along with the new modem. I had the cable company come out to test the lines and everything looks good on their end. The main DECO goes offline a 10-15 times a day. I'm at a loss of what to do. Any suggestions?
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@Curtis11 Can you look on the bottom of the Deco and verify the Version number? And then check whether you have an appropriate firmware for it?
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Does it come online automatically?
How are the satellite Decos connected?
Are you running the Deco in Router or AP mode?
Does your modem act as a DHCP server?
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According to the manual, a solid red light indicates that there is an issue with the Deco unit itself. Please refer to page 4 of the manual, which I have linked below for your convenience:
[Deco XE70 Pro User Guide](https://static.tp-link.com/upload/manual/2024/202402/20240204/1910013602_Deco%20XE70%20Pro(US)3.6_User%20Guide_REV3.6.0.pdf)
I recommend opening a support ticket, and the following link will guide you through the process:
[Support Ticket Process](https://community.tp-link.com/us/home/forum/topic/694474)
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