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Satellite backhaul dropping daily

scottbehr1

2024-09-05 21:58:45

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Registered: 2024-09-05

Satellite backhaul dropping daily

2024-09-05 21:58:45

Model: Deco BE63

Hardware Version: V1

Firmware Version: 1.07

For the last few days, my wired backhaul from the main BE63 to one of my satellite BE63s seems to drop. All devices disconnect and the satellite has a blinking red light. The only way to get it working again is to unplug the satellite. Then, it boots back up. The other BE63s (I have 5 total) seem to be running, so it is not an internet connection issue.

Any ideas?

2 Reply

HelpFixDecoApp

LV3

2024-09-06 00:27:14

Posts: 235

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Registered: 2024-08-25

Re:Satellite backhaul dropping daily

2024-09-06 00:27:14

@scottbehr1

Please attempt the following steps and provide feedback on whether there is an improvement:

1. Access the Deco web interface by entering "tplinkdeco.net" into your browser's address bar.

2. Navigate to Advanced > System > System Parameters.

3. Enable the WAN Unicast option.

If you do not observe any improvement, kindly open a support ticket by following the instructions provided in the link below:

https://community.tp-link.com/us/home/forum/topic/694474?sortDir=ASC&page=1

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? https://community.tp-link.com/us/home/forum/topic/699816?page=1

BrainBlown

LV1

a week ago - last edited a week ago

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Registered: 2024-11-15

Re:Satellite backhaul dropping daily

a week ago - last edited a week ago

@4167404 4167404 scottbehr1

Hi, suffering the same problem. Followed your instructions to this point:

1. Access the Deco web interface by entering "tplinkdeco.net" into your browser's address bar.
2. Navigate to Advanced > System > System Parameters. - no such option exists on my screen, see above

EDIT - problem solved. Logged in on MacBook instead of iPad, was able to make changes.

Satellite backhaul dropping daily

Satellite backhaul dropping daily

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