Deco is showing all clients as connected via ethernet

Deco is showing all clients as connected via ethernet

Deco is showing all clients as connected via ethernet
Deco is showing all clients as connected via ethernet
2024-09-30 19:06:56
Model: Deco XE75 Pro  
Hardware Version: V1
Firmware Version: 1.2.11 Build 20240724 Rel. 38913

One of my deco units has an Ethernet switch with several devices connected to it, but is acting as a mesh network with the main unit in another room. 
 

Despite not receiving internet access from an Ethernet cable itself, this unit shows that it is connected via Ethernet and all the devices on it as well, including completely wireless devices, like my phone. 
 

additionally, devices that are much nearer to this unit aren't connecting when it feels like they should. 

 

 

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#1
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6 Reply
Re:Deco is showing all clients as connected via ethernet
2024-10-02 14:52:46

  @Myscreenname123 

The Deco app shows that a satellite Deco is connected by Ethernet to the main Deco, even if the satellite is connected by wifi to the main Deco?

Does that persist when you unplug the switch from the satellite Deco?

 

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#2
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Re:Deco is showing all clients as connected via ethernet
2024-10-08 13:18:32

Hi  @yves_b ,

 

when I unplug the switch the entire unit flashes red and says it's offline. When I move it to the same room as the main unit the issue persistz

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#3
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Re:Deco is showing all clients as connected via ethernet
2024-10-08 13:53:37
I have since tried removing and reading the unit to the network and it is not found in the setup workflow even when it’s feet away from the main unit. I then used the reset button on the bottom of the unit. Since then it has flashed blue but never been able to move through the setup workflow
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#4
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Re:Deco is showing all clients as connected via ethernet
3 weeks ago

  @Myscreenname123 While flashing blue, a Deco is broadcasting its own wifi network, named "Deco_....".  Does your phone see that wifi network in the list of reachable networks?

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#5
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Re:Deco is showing all clients as connected via ethernet
3 weeks ago - last edited 3 weeks ago

  @yves_b no, I don't see any lone deco network when I scan the list of available ones. 

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#6
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Re:Deco is showing all clients as connected via ethernet
3 weeks ago
Twice now I’ve managed to barely get the device back on the network but the indicator light starts flashing red after a few minutes.
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#7
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