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GE800 router constantly disconnects web and tether admin pages

GE800 router constantly disconnects web and tether admin pages

GE800 router constantly disconnects web and tether admin pages
GE800 router constantly disconnects web and tether admin pages
2024-10-15 02:07:20
Model: Archer GE800  
Hardware Version: V1
Firmware Version: 1.6

After logging into the router's admin page via browser or tether app, I am automatically and repeatedly logged out within 30 seconds. This makes the router unusable as I can't perform maintenance/admin. I'm also seeing the same behavior today on an AX1000 router that previously was working without issues. I've tried multiple PCs, Tablets, and reset/reconfigured both routers with the latest firmware. Anyone know the cause of this?

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Re:GE800 router constantly disconnects web and tether admin pages
2024-10-16 15:04:33

  @DAB42,

I would first double check that your ISP gateway is not also operating as a router, its possible that the reassigning of IP addresses by the ISP Gateway is interrupting the connection or conflicting with the addresses given by the router.

 

Have you been able to see if connecting a PC to the routers with a hardwired connection will allow you to maintain your connection?

When the disconnect occurs, is there any change in the LED lights on the router itself?

Check out the Latest: Getting Started with EasyMesh and TP-Link New Tablet Mode for the Tapo App Comparing the Latest Tapo Doorbells
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Re:GE800 router constantly disconnects web and tether admin pages
2024-10-19 20:55:06

  @Riley_S I figured it out. I had a Home Assistant service running on the network that was querying the router metrics using the same administrator credentials. As usual, it was the last thing I checked...

 

Hope this helps anyone else who might have the same kind of issue.

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