sense home energy monitor

sense home energy monitor

sense home energy monitor
sense home energy monitor
a week ago
Model: Deco BE95  
Hardware Version: V1
Firmware Version: 1.0.21

is anyone else having problems with their sense energy monitor system

it could be the app or something freaky however I am at a loss

I log onto my sense system works great and then I look at my deco app and it (deco app) tells me it sense is offline

Only way to clear it out of the offline clints is to delete each line or clear all and when I do that it wipes all of the saved data like IP reservations, device isolations, and mesh info

Or do a full power down reboot of the system ….all mesh devices

 

I have more devices like this but I am trying to keep it simple and work on 1 at a time and not eat the sandwich in 1 bite

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#1
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Re:sense home energy monitor
a week ago - last edited a week ago

  @jasonINmadison I noticed the same issue when I replaced my Netgear ORBI RBK850 with the Deco BE95. Now, I cannot connect to my Sense monitor, no matter what. I followed all troubleshooting instructions, created a separate 2.4Ghz network, removed the WPA protection, connected and disconnected the devices a hundred times, etc., but kept receiving the same (or different?) connectivity test failures. Could there be some incompatibility with the new WIFI 7 system that needs a firmware update?  I read in a different post that the firmware version we both have, 1.0.21 Build 20240726, was even removed from the Deco website! Now, it is only available to download version 1.0.20. If the company pulled the last firmware from their website, I believe it is because of some bug or more customers are complaining. Most of my 2.4 GHz IoT devices keep dropping connection or do not connect at all!

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Re:sense home energy monitor
a week ago

  @rogeriousa 

i turned off all of the extra stuff like the MLO network the wifi 6GHz

fast roming and beamfoarming still no help

i have a XE5300 about 6 feet away from the wall and still no help

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#3
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Re:sense home energy monitor
a week ago

  @jasonINmadison 

Is the sense system actually offline, or is it simply an incorrect status dispalyed by the Deco app?

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