MLO speed loss on home network
New GE-800 router, I set up the MLO wi-fi network and works just fine when first connected to it with my Galaxy S24 Ultra. I have a 1 gig down service to the house and it always stays steady as a rock with my Smart Connect network (2.4, 5 & 6 GHz combined, also LAN). But after connecting to my MLO wi-fi network for a couple hours, speed drops from close to a gig, to only a couple hundred meg. Disconnect and reconnect to MLO and speed is right back up where it should be, as judged by Ookla Speedtest each time, utilizing the same server. I live in a low interference residential neighborhood, with non-congested channels. I've tried leaving the wi-fi channel on Auto and switching to several other channels (1, 6, 11) with same results. Currently on channel 1, as it is farthest from my Arlo camera system channel. Router is in a great place for whole house wi-fi reception, so no issues there... just the annoying download speed loss after a while of little or no use. Which my non-MLO network does not experience at all. Also all cables throughout are new Cat-6 and firmware is latest version. MLO seems to be the only issue, which allows greater speed combining wi-fi 7 along with the other 3 bands at close range from router. I hope most of this made sense... though I have 30 years in computer repair, networking is not my strong point. Thank you in advance...
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thank you... and on another note, I see my Ring doorbell will not function correctly on MLO either (2.4GHz band only), that's a bummer! I'm sure future Ring doorbells may incorporate this newer tech, to allow people to facilitate the use of MLO with all devices around there homes... though 2.4Ghz broadcasts the farthest to my knowledge and perhaps an issue there with larger homes. At any rate, would be nice to get MLO sorted out, really like the speed increase.
sweeks888
- Copy Link
- Report Inappropriate Content
I should think they have someone reading forum posts... it would behoove them to do so, to stay current with product issues, thus keeping their market share alive. If your products get continual poor reviews due to issues you're not aware of, really bad for business.
sweeks888
- Copy Link
- Report Inappropriate Content
Sorry... the GE800 (BE19000) router. Very nice unit, would buy again. Looks like a ship from Star Wars.
sweeks888
- Copy Link
- Report Inappropriate Content
Also, I would agree with you on this issue... you'd think they would take notice and at least acknowledge / respond / let the group know they are working on a resolution / etc.
sweeks888
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
I contacted support yesterday using the online chat; they couldn't resolve the issue, so they sent me an email with the tech team attached as a recipient. they had requested some tests: (currently I'm out of state but once I'm back home I will send it out)
*****"For consultation and comparison, Please provide us a screenshot of the following:
-
Connect a PC to the modem directly via ethernet and get speed and link speed
-
Connect a PC to the router directly via ethernet and get speed and link speed
-
Connect a PC to the router directly via Wi-Fi (2.4 and 5g) and get speed and link speed"*****
******"Also, Please provide us the following:
1. Screenshot of the QOS settings
2. Model of the modem
3. TP-Link account
4. Firmware version of the router
5. The picture of the Product's Serial Number/SN which is located on the label of the product itself or the package box.
6. An image of the invoice that shows the name of the store, purchase date, the unit and price"********
I will try sending over more extensive testing with logs including 6, 6E, and maybe 2 different wifi7 devices to see if they can resolve the issue sooner.
I'm planning to run Networkminer and Wireshark to see if there are package drop or ping-related issues.
I can try running WaveMon to watch signal, noise levels, and packet stats but my Linux doesn't have a wifi7 card SMH. (maybe I can find one that work with Linux)
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
One thing to remember is that many of these new routers are NOT WIFI7 certified, many of them firmware upgrades that haven't been issued yet. I have the wifi 7 adapter but its not certified and doesn't support MLO with current drivers. Will have to keep looking for updates to enable all the features.
- Copy Link
- Report Inappropriate Content
for some reason my post didnt.. post.. 🤓
so i thought the ge800 was wifi 7 certfied?
ive gota 3 year old laptop with wifi 7 card in it that has no problem seeing mlo. im getting ~1.8 download ~1.6 upload. ive got a minipc with a self installed wifi 7 card and gets smiliar speeds, same for my z fold 6. apple does not seem to like the many ssid's the mlo network has in it. i dont think the 16pm 1tb has the logic to connect to different bands at will. i think its more an apple thing. the op who has the 24 ultra - maybe this can be solved with a firmware update from samsung or maybe they wait until the next version. the z fold 6 has no issues seeing and staying connected to wifi 7.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 656
Replies: 23